eSIM Quick Start Guide
1 - First, select an eSIM data package for the country where you are traveling, or currently located.Complete the purchase steps.
2 - After purchasing an eSIM, you will usually receive a QR Code via email within 5 minutes.
Activation is simple. Follow the steps below:
1. On the device where you want to install the eSIM data plan, open the Camera app.
2. Point the camera at the QR Code. Tap on the notification that appears, which should say Cellular Plan Detected - Tap to preview this cellular plan.
3. On the following screen, follow the prompts to install the new Data Plan. Usually the default options are okay to accept.
4. YOnce the new Data Plan has been added, make sure that Data Roaming is set to ON in your phone's Settings, under Cellular Data > Your new eSIM plan. Note that your eSIM plan may be called "Secondary" or "Personal."
After successfully activating your eSIM, your device will begin searching for a signal immediately. In most cases, a data connection will be established immediately, and you will see 4G/LTE/5G in the signal status. This means you are connected and ready to go!
If you are using an eSIM your device and there is no data connection, please check the APN settings by following the steps below:
In your phone's Settings, go to Mobile & Network Tap the eSIM plan, then go to Access Point Names Tap Menu, then tap New APN In the first field called APN, enter "moowifi". If there is anything filled in username or password, delete it. Only the APN name is required. Return to the previous screen and select the new APN.
